Delete your account & data
This page explains how to delete your MuslimahFirst account and the personal data associated with it. It applies to the MuslimahFirst app (developer: Ibis Labs).
Option 1 — Delete in the app (fastest)
- Open MuslimahFirst and sign in.
- Go to the Profile tab.
- Scroll to the bottom and tap Delete account.
- Confirm. Your account and profile are permanently removed.
Option 2 — Request deletion by email
If you can no longer access the app, email us from the address linked to your account and we will delete it for you:
Please include the email address you registered with. We action verified requests within 30 days.
What is deleted
| Data | What happens |
|---|---|
| Account & profile (name, email, profile fields, photos) | Permanently deleted |
| Matches & messages | Permanently deleted |
| Voice notes & uploaded media | Permanently deleted |
What may be retained
Limited records may be kept only where required for legal, security, or fraud-prevention purposes (for example, records of abuse reports or transactions), and only for as long as the law requires. Retained records are not used to contact you and are deleted when no longer needed.
Safety reports are kept after an account is deleted, so we can still act on scams and abuse. That includes reports you made and reports made about you. Where messages sent to you were flagged as a possible scam, the flag is kept but your account details are removed from it. If an account was banned, a short safety record (first name, birthday, city, photo fingerprints and a one-way hash of the sign-in email) is kept so the same person cannot simply rejoin. If you had warnings and delete your profile but keep your sign-in, the warnings come back when you set up a new profile.